5 min
August 6, 2020

What To Do If You Are Being Sued By Your Bank/Creditor In Ontario

Updated:
September 13, 2023

Times have been difficult financially since COVID-19 - the federal deficit has skyrocketed, unemployment rates have reached record highs, and credit card delinquencies are starting to creep up. As such, more and more Canadians may soon face the possibility of being sued for credit card and other debt.

This article will briefly lay out the steps that your bank and/or creditor may take to obtain and enforce a judgment against you in Small Claims Court (i.e. for a debt under $35,000), and the options available to you in response.

Step 1: Soft Demands

The bank’s first step in attempting to collect on debt is likely to have a collection agent or ‘resolution officer’ contact you and demand payment on the debt. This is a good opportunity to attempt to negotiate a payment arrangement before the matter potentially escalates to court. Be sure to request a reduction of the principal of your debt, as well as a reduction of the interest rate, especially if you are being sued for credit card debt (as interest rates tend to be quite high). Banks may be willing to do both, especially if such reductions are supported by your financial circumstances.

Your creditor may propose a more substantial discount if you can pay a lump sum, or pay in a shorter period of time. You may wish to take this approach if you have the means to pay, or if you can borrow money elsewhere with a lower interest rate.

Be prepared to provide financial documents such as your Notice of Assessment, proof of rent/mortgage, and proof of (un)employment, etc. to your creditor; they will use this information to assess how much they believe you are able to pay.

Step 2: Legal Action

If a payment arrangement is not reached between you and your creditor, your creditor may initiate legal action against you. If the claim is for under $35,000, a creditor will proceed in Small Claims Court. For claims over $35,000, a creditor will have to proceed in the Superior Court of Justice.

Enforcement

The ultimate goal of initiating a claim is to obtain judgment. Once judgment is obtained, a creditor can access several tools to enforce their claim. Let’s briefly discuss these tools, so you can understand why it may be preferable to avoid judgment, if possible.

1. Writs Against Your Property

Once judgment is obtained, a creditor may issue a writ against your real property (e.g. a house or condo), or personal property (e.g. a vehicle). The writ essentially serves as a lien against your property, and may provide your judgment creditor with the power to possess and sell your property in order to pay off your debt. However, the process required to possess and sell your property, especially if it is real property, is typically time-consuming and expensive. As such, creditors do not usually resort to this step unless a debtor has sufficient equity in their property and the creditor has exhausted all other efforts.

2. Garnishment

Your creditor also has the power to garnish debts owed by others to you. Typically, this entails that your creditor may garnish your wages or your bank account. This means that your creditor may be able to seize your bank account to pay off your debt, or may oblige your employer to disperse a certain portion of your wages to them. 

Visit this website for an in-depth assessment of the above-mentioned enforcement steps in Small Claims Court.

A wages garnishment may cause complications for you, especially if it is credit card debt that you owe. This is due to the fact that credit card interest rates often range from roughly 19%-25% per annum once they go into default. As such, having a wages garnishment in place may result in your wages being garnished for several years, and may result in you having to pay substantial amounts by way of interest. This is why it is important for you to reduce the applicable interest rate, if possible.

3. Other Considerations

Having a judgment against you may negatively impact your credit rating.

Step 3: Getting to Enforcement (and how to Avoid it)

Given the availability of the above-noted enforcement avenues upon judgment, you may wish to take steps to resolve the matter without having judgment registered against you. 

Once a claim is served onto you, it is imperative that you provide a reply in the form of a Form 9A Defence within the time permitted by the Small Claims Court Rules (“Rules”) (under normal circumstances, 20 days). If you do not reply in time, your creditor may obtain default judgment against you.

Visit this website for a guide to replying to a claim in Small Claims Court.

Terms of Payment

Form 9A Defence

If you acknowledge that you owe all or part of the debt being claimed, you have the option of admitting liability for all or part of the creditor’s claim and proposing a ‘terms of payment’ within your Form 9A Defence. This option is only available in Small Claims Court, and may be helpful to you if you acknowledge all or part of your debt.

Suppose you are being sued for $20,000 with interest at an annual rate of 24.99% - you can propose to pay $300/month until $15,000 is paid out with interest accruing at 10.00% per annum. Your creditor then has the option of accepting or disputing your terms of payment. If they dispute your proposal, they must request a “terms of payment hearing” to be held.

Keep in mind that Form 9A Defence does not specifically provide a space where you can propose a reduction of the interest rate (as such, propose a reduction of the interest rate in a blank space that is nearby the portion where you lay out your terms of payment). Additionally, technically speaking, if you admit only part of the claim, you should provide a defence as to why you do not owe the remainder.

This, however, may not be an issue. Think of your completion of the Form 9A Defence simply as a way of triggering a terms of payment hearing. If your creditor does not agree to your terms of payment, they have no choice but to request a terms of payment hearing. Of course, there is also a possibility that your creditor may accept your terms of payment (with the reduced principal and interest rate) - which is all the better.

Terms of Payment Hearing

As per rule 9.03(5) of the Rules, a referee/judge at a terms of payment hearing may make an order pertaining to the terms of payment. As the Small Claims Court is meant to be a court of equity, judges are often sympathetic to the plight of debtors, especially when they are up against large corporations with deep pockets. A judge may, for instance, deliberate on the amount that you are able to pay each month, and may even reduce the annual interest rate applicable to your debt. 

Once a terms of payment hearing has been scheduled, a Financial Information Form is sent to you, which you must fill out and serve onto your creditor before the hearing, along with documents in support (e.g. Notice of Assessment, proof of rent/mortgage, and proof of (un)employment, etc.).

Once at the hearing, make sure you present the Financial Information Form and the documents in support to the judge, and argue that you are only capable of paying the amount you proposed in your Form 9A Defence.

The judge may then make an order pertaining to the terms of payment without simultaneously rendering a judgment against you. As such, although you are still court-ordered to abide by the terms of payments, you have avoided having judgment registered against you.

Keep in mind that, as per rule 9.03(7) of the Rules, if you fail to make payments in accordance with the order, your creditor may move to obtain default judgment against you for the unpaid balance of the order, unless the court orders otherwise. As such, in order to provide yourself some added protection, you may want to insist that the judge include a condition in the order allowing you an opportunity to bring your payment plan into good standing upon a potential default. You may, for instance, ask that you are given 15 days after default to pay the amount due, and therefore bring the account into good standing, before your creditor can move to obtain default judgment. You may additionally insist that your creditor provide you advanced notice if they intend on seeking default judgment. This way, a single late payment does not have the potential to lead to default judgment. 

This hearing also presents you with another great opportunity to negotiate with your creditor, this time in the presence of a judge that may be sympathetic to your position. Your creditor may be willing to enter into a monthly payment plan with a reduced principal and interest rate. Your creditor may offer an even larger discount if you are in a position to pay a lump sum amount, or if you can pay in a shorter period of time.

Keep in mind that your creditor may insist that you consent to judgment in order to facilitate such discounts. A judge at your terms of payment hearing may be susceptible to this suggestion - and may be reluctant to unilaterally order a reduction of your principal or interest rate where the creditor is offering both (upon a consent to judgment).  

As such, this may be a prudent decision for you, even if it results in judgment. This is especially so, given that, as per rule 20.02 of the Rules, a creditor cannot enforce on a judgment while an active order for periodic payment is in force. However, if you later default on payment, your creditor may terminate the periodic payment order and move to enforce the judgment. There are therefore potential pros and cons to consenting to judgment rather than insisting on a terms of payment order under rule 9.03(5) of the Rules.

Defence

If you do not believe that you owe the amount being claimed by your creditor, it may be worthwhile to dispute your creditor’s claim within your Form 9A Defence. However, this may not be prudent unless you have a legitimate defence. This is especially the case in a bank debt situation, where your creditor may have substantial evidence to support the existence of the debt (e.g. bank statements, signed agreement, etc.). As such, you may wish to consult a paralegal or lawyer to determine whether you have a genuine defence before deciding to dispute the claim within your Form 9A Defence.

If you were to dispute the claim, you would then be scheduled for a ‘settlement conference’. A settlement conference is similar to a terms of payment hearing in that both provide you and your creditor an opportunity to negotiate a potential settlement of your matter in the presence of a judge. However, a settlement conference has more of an emphasis on the merits of the case, whereas a terms of payment hearing is largely focused on your ability to pay and therefore the terms of your payment. As such, there is no provision in the Rules which provides a judge at a settlement conference the power to make an order as to the terms of payment.


If you are being sued by your bank or other creditor in Small Claims Court in Ontario, you should attempt to come to an out-of-court payment arrangement with them. If an agreement is not reached and your creditor proceeds to serve you with a claim, be sure to provide a reply in the form of a Form 9A Defence within the time permitted by the Rules. If you do not dispute that you owe the amount claimed, propose a terms of payment within your Form 9A Defence. If the creditor does not accept your terms of payment, complete your Financial Information Form and be prepared to argue at a terms of payment hearing as to why you cannot pay more than the amount proposed. Use this as another opportunity to attempt to negotiate with your creditor. Alternatively, if you believe you have a legitimate basis for disputing the claim, be prepared to draft a defence outlining your basis for disputation. Under such circumstances, it may be worthwhile contacting a paralegal or lawyer.

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1. Customized Solutions

One of the greatest benefits of a Fractional General Counsel is that they deeply understand your business. We work hard to match you with a lawyer who fits your company culture and budget, and who has relevant expertise. This ensures that you get tailored legal solutions that fit the overarching business objectives of your organization.

“We immediately realized the advantages and efficiencies — quick response times from someone embedded on our team who can channel our culture, vision and strategy in their decision making — at a fraction of the cost.” — Rob Park, Former COO at Helcim

2. Free Up Your Executive Team

Instead of spending hours trying to navigate complex legal landscapes, you can focus on what you do best: running your business. Just see how it helped the CEO of Trufla Technologies get his time back!

3. Cost-Effective

Hiring a full-time in-house lawyer can be expensive. A lawyer with 10 years of experience can easily demand $200,000 per year. A Fractional General Counsel provides you access to an experienced lawyer without the overhead of a full-time salary, benefits, and other associated costs.

4. Expertise On Demand

With Fractional General Counsel, you have access to experienced legal professionals without the friction of having to engage external counsel. Simply send them an email, text, Slack message, carrier pigeon or phone call - and get specialized advice when you need it.

“The openness, availability, and responsiveness that we have with our Fractional Counsel is something we never experienced with our previous legal provider.” — Jodie Allan, General Manager at PowerBill

5. Flexibility

FGC engagements are flexible in order to fit your needs. Scale their services up or down based on your business needs and budget. Best of all, you don't pay for the time you don't use. Unused hours are rolled forward for future use.

We are getting far more value from the Fractional General Counsel model than we have in the past with other legal service providers. The flexibility and accommodation to our business model and needs has been refreshing.” — Ryan Mueller, CEO of Phantom Compliance

6. Risk Management

Risk management is not just about avoiding legal troubles but also seizing opportunities. A Fractional General Counsel can help you take evidence-based strategic risks while giving you the confidence to adapt when the excrement hits the oscillating device. This approach can save you time, money, and hassle in the long run.

7. Managing Specialized Counsel

Complex legal matters require specialized lawyers, leaving some businesses juggling multiple external providers. A Fractional General Counsel can identify, onboard, and supervise legal specialists and ensure they are billing you fairly. The shared language of lawyers makes it easy for an FGC to collaborate and guide external counsel on business objectives and broader context.

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8. Stay Updated

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9. Seamless Integration

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It’s been a huge load off my busy plate, and I love the peace of mind knowing our Fractional Counsel is guiding my team and me at critical moments.” — Brenda Beckedorf, Former Executive Director at Alberta IoT

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Beyond legal advice, a Fractional General Counsel often serves as a sounding board for business decisions, providing a well-rounded perspective that combines both legal and business insights. FGCs typically have 10+ years of expertise relevant to your industry. They understand your sector, competitors, regulators, and other stakeholders who can be key to your growth journey.

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A Fractional General Counsel is not just for businesses that can't afford a full-time lawyer. It's for businesses that want to free up their executive team with a responsive, trusted, and cost-effective legal solution. It's about having a tailored legal solution that provides on-demand access to someone who truly understands your business.

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Business growth inevitably brings legal complexities. With your business speeding towards success, you're considering the transition from relying on external counsel to building your in-house legal function. But is hiring a full-time lawyer the right move? Or is there a more flexible, cost-effective solution? Let us introduce you to the concept of Fractional General Counsel (FGC).

FGC is an in-house legal solution tailored to your needs. Fractional General Counsel aren’t full-time employees. Typically they work 15-30 hours per month; but they're there when you need them. They manage your operational legal needs at a volume and monthly price that makes sense for your business. 

These legal professionals are a godsend for scaleups and fast-moving enterprise clients. They serve as your in-house legal team and tackle everything from enterprise contracts, employment and HR to corporate governance. The result is often a freed-up executive team, reduced risk and increased deal velocity.

In-house vs. external legal support

Your business's relationship with your Fractional General Counsel is fundamentally different from an external legal provider (i.e. a traditional law firm). While an external legal provider offers valuable expertise, they often don’t have the same depth of understanding of your business, your risk tolerance, or your objectives. They can also be less responsive than you might like — especially when it comes to your day-to-day operational legal needs like commercial contracts, regulatory compliance and employment matters.

External legal service providers are often unresponsive because they’re focused on major legal milestones like financings and M&A transactions, so they can be slower to respond to operational legal matters. 

"There's a reason that every large enterprise eventually builds an in-house legal team — to ensure their legal work is dealt with quickly, cost-effectively, and in tune with the overarching business objectives of the organization. That last piece, deeply understanding the business, is perhaps the greatest benefit of having an in-house legal function," says Brett Colvin, co-founder and CEO of Goodlawyer.

Fractional General Counsel do much more than just fill a void; they quickly become integral members of your executive team, saving you time and money, and adding a business lens to the legal problems you face on a daily basis. They integrate into your operations by adopting a company email, joining your Slack, or using whatever communication tool works best for your team. They can also design processes to speed up your legal processes. 

Many scaleups rely on Fractional General Counsel to manage the fast-paced operational legal needs and retain their external counsel on certain matters, particularly milestone events like funding rounds or M&As. In such cases, the FGC and external counsel can coexist and even become greater than the sum of their parts. The shared language of lawyers makes it easy for FGCs to collaborate and guide external counsel on business objectives and broader context.

The value proposition of Fractional General Counsel

Patrick Veilleux, a Fractional General Counsel at Goodlawyer, exemplifies the value of an FGC. Following five successful years at Shopify as Director of Legal, and stints on Bay Street and with the federal government, Veilleux missed the thrill of working with fast-growing Canadian scaleups. So in 2023, he joined Goodlawyer’s FGC ranks.

In Patrick’s words, "Being a Fractional Counsel enables me to provide sophisticated scaleup clients with both legal and strategic insights. The opportunity to be at the table during critical planning sessions empowers me to identify risks and opportunities proactively and help my clients chart the best path forward. It's also been incredibly rewarding to leverage my past experiences to help support some of the most exciting technology businesses in the country.”

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  1. Tailored Arrangement: FGC allows you to design the scope, cadence and volume of legal support. Engagements are customized to your needs to best address pain points and capitalize on opportunities. Alignment with your company’s culture is imperative, and Goodlawyer allows you to meet and interview candidates to ensure the right fit. 
  2. Specialized Expertise: FGCs typically have 10+ years of legal expertise and specific knowledge relevant to your industry. They understand your sector, your competitors, your regulators, and other stakeholders who can be key to your growth journey. 
  3. Freed-up Executives: CEOs, CFOs, and COOs often find themselves responsible for their organization’s legal function, spending valuable time managing external counsel and deciphering what is (and isn’t) in a contract. A Fractional General Counsel becomes your dedicated internal legal lead, freeing up executives and ensuring more efficient resource allocation.
  4. Agile and Cost-Effective: Full-time in-house counsel brings substantial commitment and costs – salaries, benefits, office space, administrative burden and more. By contrast, FGC engagements offer a stable fee structure and immediate value. 
  5. Scalable: As your business grows, you can easily scale the engagement to match your expanding needs. Increase the monthly hours of your Fractional General Counsel, or add a Fractional In-House Counsel. If you find your needs reduced, engagements can be downsized.

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Tip 1: Embrace the Art of Frugality

Who said you need fancy, overpriced resources to thrive? Seek out affordable gems that suit your working style — think budget-friendly practice management and billing software, administrative support (virtual and/or fractional options), and nifty tools to keep your inbox and calendar in check. By keeping your overhead costs low and increasing the efficiency of your practice, you'll have extra funds to sprinkle into growth.

Cheat code: if you’re interested in a one-stop shop for legal operations support, Goodlawyer offers all this and more to its lawyer network!

Tip 2: Let Your Personality Sparkle

Clients aren't just interested in legal services; they want someone they can relate to. So, be your fabulous, authentic self! Show off your approachable side, build those personal connections, and watch your clients swoon. When you're real and relatable, trust and loyalty will come knocking at your door. If the client still isn’t interested, keep calm and lawyer on; chances are high you’ve dodged what would’ve been a misaligned relationship!

Tip 3: Unleash Your Legal Swagger

Picture this: you, standing proud, armed with a unique value proposition in one hand, a clear understanding of the services you offer in the other, and a laser-focused target market as your sword and your shield. It's time to create your own legal destiny! Craft a compelling position statement that sets you apart from the pack and attracts the right clients and the work you love like moths to a legal flame. You're a lawyering superstar, after all!

Tip 4: Befriend the Big Guns

Now, here's a secret sauce to success — forge connections with other lawyers far and wide, whether from your previous legal world or in your new solo practitioner/small firm world!

These relationships can be your golden ticket to referrals and increased visibility in the legal community. Attend events and conferences, and hop into online groups to meet fellow legal eagles in and out of your field. It's like building your very own legal Avengers team!

Easy button: Goodlawyer gives you access to a highly engaged and supportive network of other Goodlawyers ready to help whether you need a second opinion, precedents, legal tech suggestions to level up, or a calming meditative playlist!

Tip 5: Master the Number Crunching Dance

As a solo practitioner, you're the captain of your financial ship. So, it's time to dust off your accounting superhero gear and conquer those financial statements with relish. This is a must for smooth sailing on the ethical and legal seas! Embrace the numbers, avoid ever-present financial whirlpools, and become the guiding star of your own financial destiny.

Tip 6: Love Yourself Enough to Say "No"

Not every potential client is a match made in legal heaven, my friend. Watch for those red flags and gracefully decline clients who might bring more chaos than harmony to your practice. Trust your spidey senses and your past experiences. Remember, your time, effort, and reputation are highly precious gems, so align and re-align these gems with the clients you choose to work with. You deserve the cream of the client crop!

Tip 7: Save Up for the Legal Storms

In the variable world of solo practice, income can be as unpredictable as a tea party with the Mad Hatter. So, it's time to save up for those rainy days. Start with a modest salary and squirrel away three months' worth of savings. Then, gradually increase your pay until you have a comfortable cushion of six months' worth of savings. Rain or shine, you're ready for anything the legal universe sends your way!

Tip 8: Don't Compromise Your Legal Integrity

When the cash flow slows down, the temptation might knock on your door, urging you to take on clients and matters you'd usually pass on. But hold your ground, dear lawyer! Only accept clients and matters that match your values and that you would handle even if money were falling from the sky. Stay true and be authentic to your legal soul, and success will follow suit.

Tip 9: Give Yourself a License to Chill

Building a thriving solo practice that suits your life and practice goals takes time. So, be kind to yourself on this epic journey. Start by working from the comfort of your own space until you're ready to set yourself up in a fancy office; not only are you avoiding the extra overhead and expense, but you might fall in love with a whole new way of working! Embrace the wonders of legal tech to keep your clients happy without the hassle of office visits and to avoid the gargantuan email chains just to schedule a call. Cheers to working smarter, not harder!

Tip 10: Be the Tax Maestro

Ah, taxes — the bane of every lawyer's (and human’s) existence! If you're not drawing a regular salary, maybe you can tango with quarterly taxes in Canada. Put aside one-third of every payment into a separate savings account, dedicated solely to the taxman. With this little trick up your sleeve, you'll breeze through tax season like a pro, avoiding any unwanted legal drama.

And voilà! You now possess the top 10 tips to conquer the Canadian legal world as a solo practitioner. Sprinkle them into your journey, dear legal trailblazer, and watch your practice soar to new heights. Wishing you endless success and all of the professional fun you can have in your marvelous solo adventure!

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Conducting a trademark search is a crucial step in creating an identity for a business to operate in Canada. A trademark search will help you determine if a similar or identical trademark already exists. Setting up your business branding without checking existing trademarks opens you up to the risk of using another trademarked identity which results in wasted time, money, and possible legal complications.

What is a Trademark?

A trademark is a type of intellectual property that provides legal protection for a brand or logo used by a person or business to distinguish their goods or services from others in the marketplace. It is a recognizable sign, symbol, design, word, phrase, or combination of these elements. Trademarks play a crucial role in business by establishing brand recognition, reputation, and consumer trust. They help consumers identify and differentiate between products or services ensuring they are getting what they expect from a particular brand.

Starting your Trademark Search with CIPO

The Canadian Intellectual Property Office (CIPO) online database search will be the most up-to-date source for trademarks in Canada. The CIPO Online Database Search allows you to search the Canadian Trademarks Database, which contains registered and pending trademarks in Canada. Visit the CIPO website and access the Canadian Trademarks Database (https://ised-isde.canada.ca/cipo/trademark-search/srch) to get started.

  1. Start with a broad search: Begin with a general search using keywords or phrases that closely relate to your proposed trademark.
  2. Narrow down the search: Once you have identified similar trademarks, refine your search using more specific terms related to your goods or services. This will provide a clearer picture of any potential conflicts.
  3. Check different categories of marks: Search for similar trademarks in all relevant categories related to your goods or services. More information on the different categories is available here: https://ised-isde.canada.ca/site/canadian-intellectual-property-office/en/various-categories-marks  
  4. Review variations: Consider searching for variations of your proposed trademark, including misspellings, phonetic equivalents, and plurals. These variations may still be considered confusingly similar.

Common Law Trademark Search

Common law trademarks are those adopted and used without registration, and their owners can claim reputation and goodwill to prevent others from using or registering a similar mark. After conducting your search in the trademarks databases, it is important to conduct a common law search to check if any businesses are using a similar mark without registration. These common law rights are limited to the geographical areas where the mark is being used.

To search for common law trademarks, consider checking local business listings in the areas of intended trademark use. Conducting a search for business name registrations can provide insights into similar marks within your province. Checking for claimed domain names with various extensions (.com, .ca, .org, etc.) can also help assess potential conflicts.

Furthermore, search the web and social media platforms for businesses or goods/services associated with confusingly similar names and marks. This broader search can uncover additional potential obstacles or conflicts.

Conducting a common law search is important to assess potential conflicts beyond registered trademarks and ensure your proposed mark does not infringe on existing rights or create confusion in the marketplace.

Analyzing Trademark Search Results & Next Steps

After conducting your CIPO search and completing a common law search, carefully review the results to identify any potentially conflicting trademarks. Look for marks that are similar in terms of name, appearance, sound, or meaning.

If you encounter potentially conflicting trademarks or are unsure about the search results, it is advisable to consult with a trademark lawyer or agent. They can provide expert guidance and help you make an informed decision about the availability and registrability of your trademark. While conducting your own trademark search is very valuable, it is not a substitute for professional legal advice. A trademark professional can ensure your proposed trademark is adequately protected.

Working with a Trademark Professional for your Search

It is highly recommended to consult a trademark lawyer or registered trademark agent during the process of selecting a business name and trademark. They can conduct thorough searches, assess availability, and provide guidance before you invest in branding efforts. If the desired mark is unavailable, they can assist in finding an available and distinctive alternative. A trademark professional is also well suited to assist with more complicated situations, like when a trademark is intended to be used across multiple jurisdictions.

Engaging a trademark professional early in these situations can help ensure informed decision-making, allow for smoother and more likely-to-succeed trademark applications, and avoid potential conflicts or infringements which can lead to costly delays, loss of goodwill if you have to rebrand, and legal complications.

As a savvy entrepreneur, you know the branding of your business is a critical asset for your future success. Preventing problems is cheaper than correcting them; handle your trademark with the gravitas it deserves!

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